Job Description
Heartline Fitness is looking for a Service Technician, specialized in Fitness Equipment, to join our team. This position serves the Greater New York City area.
Heartline Fitness Service Technicians are leaders in the fitness industry and part of a skilled team of individuals who are in control of their advancement through our technician career path and other career opportunities throughout the company. As a Service Technician, you are responsible for diagnosing, servicing, repairing, and maintaining fitness equipment while delivering world-class customer service and being a professional representative of Heartline Fitness. Successful candidates must be able to manage a schedule full of jobs for a variety of demanding customers. You are the face of Heartline; we need the best.
We also hire for our technician apprentice program in all of our service areas. We encourage all mechanically inclined individuals with or without experience in the service and repair industry to apply. Paid training provided.
ESSENTIAL RESPONSIBILITIES
Primary Responsibilities
• Travel to client locations
• Inspect, calibrate, and clean and test fitness equipment during Service Contract visits
• Evaluate equipment for repair; prepare parts list and labor estimates for a repair quote to be provided to customer
• Complete repairs with parts ordered; test that machine is back in full working order
• Provide communication to customer both in scheduling times to come out and what is going on with their equipment
• Look for additional opportunities for revenue from service/warranty work and PM contracts on additional machines
• Look for additional opportunities for incremental revenue for new equipment and/or fitness accessories
Additional Responsibilities
• Maintain a clean and organized company vehicle at all times
• Maintain proper inventory levels and count accuracy at all times
• Complete vehicle maintenance needs as directed by the fleet operations manager
• ** This position requires daily inner state travel and occasional out of state travel
SKILLS AND QUALIFICATIONS
• Be able to lift/move fitness equipment & parts, some in excess of 125 lbs
• A valid driver’s license and insurance
• Ability to pass an MVR Check
• Proficiency and working knowledge of computers, Microsoft OS, iPad, wifi, email and cell phone technology
• Excellent customer service and communication skills
• Knowledge of how to repair, diagnose, maintain and install or replace equipment and machinery
As a member of Heartline Fitness you can expect
• Growth opportunities
• A fun, friendly, professional working environment
• Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits
• Heartline Fitness provides our Service Technicians with: Company Vehicle, Gas Card, Vehicle Maintenance, and Parking Expense Card
This position pays $21.00-$25.00 per hour.
Heartline Fitness is an equal opportunity employer. Since 1983 Heartline has built a business focused on user experience, its employees, and our loyal customers. We have employed and surrounded ourselves with the top talent in the industry, and constantly focus on innovation and growth for the company and our culture. The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
Heartline Fitness is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States
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