Innovate to solve the world’s most important challenges
• Role is located full-time in south Bronx NY
Intelligrated is a ~$2.5B global business and part of the ~$8B Safety and Productivity Solutions (SPS) Strategic Business Group of Honeywell. Honeywell Intelligrated (IGS) designs, manufactures, integrates and installs complete material handling automation solutions, including conveyor, IntelliSort® sortation, Alvey® palletizers, Honeywell Robotics, automated storage and retrieval systems, and voice- and light-directed picking technologies — all managed by advanced machine controls and our best-in-class Momentum™ warehouse execution system. By drawing on an ever-expanding portfolio and deep industry expertise, we provide best-fit, scalable solutions to help businesses optimize and manage their entire fulfillment processes, from receiving to shipping — and everything in between.
The Connected Distribution Center from Honeywell Intelligrated is designed to help companies make the digital transformation from manual to automated processes and keep up with the rapidly escalating pace of modern commerce demands. Through the seamless integration of sensors, controls, automation and labor, we’re providing the real-time business intelligence to help our customers make informed business decisions, ensure worker safety, and maximize equipment uptime and lifecycles.
From concept and integration to industry-leading lifecycle support services, Honeywell Intelligrated is committed to our customers’ successes — delivering sustained distribution and fulfillment productivity and continual performance improvements through increased flexibility, efficiency and accuracy. We back every project with 24X7 multilingual technical support and access to lifecycle support services through a network of national, regional and local service centers.
The Industrial Maintenance Technician will operate within our customer’s facilities performing the maintenance function per the Intelligrated contract. The Industrial Maintenance Technician is critical to the smooth operation of our customer’s distribution centers and will be required to perform troubleshooting, repair, and preventive maintenance of our customer’s various material handling systems. The Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks. The Customer Service Technician will represent Intelligrated on site and will also need to follow our customer’s guidelines for general work practices outlined on site.
Assists other Technicians in the repair and maintenance of equipment
Completes work orders, records, logs and other written or computer-based documents according to established procedures
Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop)
Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup tool
Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures
Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious
Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting Guide
Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues
Provides information to the Customer Service Department and other members of management to enhance Customer Service success
Follows up with customers and other departments to ensure issues have been resolved
Participates in cleaning the conveyor systems and parts cage as appropriate
Maintains inventory of company supplied tools
Completes appropriate paperwork in a timely manner
Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement
May be required to perform other duties as requested, directed, or assigned
Assists in training other Customer Service Technicians
Analyzes and troubleshoots reoccurring issues within customer distribution system
YOU MUST HAVE
2-4 Mechanical troubleshooting and repair experience preferred
2-4 Electrical troubleshooting and repair experience required
PLC experience in troubleshooting and minor programming (Allen Bradly preferred)
MS Office skills (Word, Excel, PowerPoint and Outlook)
WE VALUE
Material handling experience in Conveyor, sortation, palletizers, and robotics is a plus.
Controls Troubleshooting experience
Networking Troubleshooting experience
Professional communication skills
Additional Information
JOB ID: req387159
Category: Customer Experience
Location: 127 W 30th St, 9th Floor,New York,New York,10001,United States
Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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