Principle Engineer Project Management – Verizon

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing…

The Infrastructure Services Program Manager will be supporting new products and service evolution, including 5G fixed wireless access for consumer and business nationally for Operations. This role involves successful collaboration and partnership with the Verizon Consumer Group (VCG), Verizon Business Group (VBG), Engineering, Operations, and IT to deliver on key product initiatives and timelines.
• Ensuring the operational readiness of the Operations organization through planning, process integration, RFP creation, and vendor selection.
• Developing creative ideas and solutions based on industry research and consumer insights to formulate thinking for new products or to improve existing products/product performance.
• Developing SLAs, critical key performance indicators, and contract management obligations and governance
• Defining work rules/requirements for installation and maintenance operations while be able to measure and drive corrective actions of vendors performing work.
• Developing and implementing operational best practices to create efficiencies and improvements; communicate and translates functional/operational goals into team goals and manage implementation of policies and procedures.
• Providing guidance on systems standards, tool standards and network transformation between other organizations, markets, and headquarters.
• Collaborating on creation next generation devices; including technician and customer experience.
• Developing, documenting, and sharing processes defined to assist in supporting the new product or service.
• Developing and maintaining strong professional relationships with internal stakeholders, project teams, external business partners, vendors, and suppliers.
• Thriving in a dynamic, fast paced, ever-changing environment and maintain a high-performance level.
• Successfully interfacing with multiple levels of business and management.

Where you’ll be working…

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for…

When there is a problem, people look to you for solutions. You’re an independent thinker with a knack for digging into the details to resolve root causes. A self-starter and quick learner who can work independently, but you’re also great to have on a team. You’re no stranger to a fast-paced environment and tight deadlines, and you adapt to changing priorities and juggle multiple projects with ease. You take a lot of pride in your work, and that’s why people count on you to deliver. Skilled at developing and nurturing strong business relationships, you are able to persuade and motivate others to achieve optimal outcomes that are mutually beneficial. You’ve got exceptional critical thinking skills and like solving problems. You are flexible, dependable and work well on a team.

You’ll need to have:
• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience in operations.
• Willingness to travel up to approximately 25% of the time.
• Experience in handling multiple projects and strict deadlines in a rapidly paced environment.

Even better if you have one or more of the following:
• Experience in working at the national level.
• Experienced team leader with proven facilitation, change management, and problem solving experience.
• Technical project management skills with use in Project Management tools.
• Experience in working with senior staff members and front line employees.
• Experience in strategic thinking that results in new ideas that drive the business forward.
• Effective communication skills in both written and verbal formats.
• Experience in working independently and in collaboration with others.

If Verizon and this role sound like a fit for you, we encourage you to apply, even if you don’t meet every “Even better” qualification listed above.

Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives,we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a New York work location, the compensation range for this position is between $103,000 and $230,000 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.