Job Description
We are seeking an experienced and hard-working Loss Prevention Manager to join our growing auto parts team. The Loss Prevention Manager is primarily focused on managing the loss prevention activities and programs for the Distribution Center and all Company Owned Stores in the District. In addition, the Loss Prevention Manager demonstrates true leadership with vision, collaboration, trust, respect, and effectiveness while collaborating with Distribution Center and Retail Management.
Responsibilities
Perform risk management, safety, and risk classification surveys at existing and proposed sites.
Work as a business partner with Operations to ensure consistent Operational Compliance and Execution is achieved within district locations and distribution center.
Work through store management to correct operational deficiencies through identification, training, and reporting. Successfully develop district and distribution center partnerships and work with business partners to accomplish relevant business goals and objectives including loss reduction targets.
Monitor the progress of the business and loss prevention goals necessary to ensure effective execution and profit improvement. Initiates and resolves internal and external investigations, effectively resolves exceptions from weekly and monthly reporting and drives execution of company initiatives though auditing and training.
Serve as a liaison with local law enforcement on behalf of the company.
Conduct and manage all internal investigations, external theft and other criminal occurrences within company owned district stores and distribution center. This includes incidents of employee theft, robbery, burglary, etc. Prepares a detailed report accordingly.
Qualifications
College degree required
5 or more years of experience in a retail store environment
You must be a Road Warrior and love highways – must be available to travel up to 80% of the time and this could involve overnight travel if applicable.
Previous experience analyzing data and identifying fraudulent activity
Proven ability to set and execute daily, weekly, and monthly agendas. Possesses excellent facilitation, communication, and organizational skills
Flexibility to operate in a team environment.
Must be able to understand the concept of inventory loss and shrinkage, and the financial implications of it.
Must be proficient in the use of personal computers to include productive application of word processing (preferably Word), spreadsheet (preferably Excel), database (preferably Access).
Must have a strong working knowledge of data mining/ad hock loss prevention exception software (XBR, Navistor, FraudWatch).
Possesses high character – doing the right thing even when no one is looking and always dealing fairly with others
Creativity and progressive thinking. Strong collaborator with a team mindset
Possesses personal drive, self-motivation, and initiative to accomplish company goals
Honesty – Maintains and protects assigned computers, equipment, credit cards, vehicles, and other company assets
Experience in leadership training curriculum design and delivery through multiple channels such as eLearning, classroom, live web training
Ability to communicate in an influencing and collaborative style to gain results. Understands importance of utilizing varying methods of communication
Able to use technology to provide information for making sound business decisions
Able to successfully develop effective relationships with key people throughout the business operation
Work performed in a distribution center or store for learning purposes
Significant experience in internal investigation including use of exception reporting systems and internal investigation interviewing.
Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus
Values and exhibits the highest level of personal integrity.
Demonstrated ability to: Perform multiple activities successfully establishes clear goals and objectives and is effective at managing time/priorities.
Identify opportunities to improve performance and acts upon them for resolution.
Manage conflict to successful resolutions.
Develop, foster, and encourage teamwork and maximize individual potential
Diagnose problems, draw conclusions, and resolve issues.
Experience and knowledge of current security technology, CCTV, covert surveillance, Electronic Article Surveillance Burglar and Fire alarm systems.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to use hands to handle or feel and talk or hear. The employee is frequently required to walk, stand, reach with hands and arms. Occasionally the employee is required to climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 60 pounds.
Why NAPA may just be the right place for you:
Awesome people and brand
Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Playing a major part in “steering your own career journey”
If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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