Field Service Technician II (FT) – NCR

Job Description

Title: NCR Field Service Technician II

Location: Buffalo, NY

Position Summary

Are you a Field Technician? Field Engineer? Service Technician? Are you tech savvy with mechanical aptitude who feels your skills are transferrable? Can you help us to provide best-in-class service? Do you want to work with some of the largest retailers and banks in the industry?

NCR is looking for Field Service Technicians.

NCR’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first-line response to our customers, you will communicate in an open, helpful, and engaging manner with a focus is finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers with what they need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Brand.

Utilize your skills to:

Perform customer installation, maintenance, and service calls promptly and effectively

Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory

Perform maintenance repair and system overhauls

Manage everything from network faults and traffic to configuration, security, and remote system access

Do you have a:

Familiarity with large servers, mainframe computers, and imaging software

A+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity

One to three years of related experience (but more than that is always a plus)

Ability to perform essential functions of the job with or without a reasonable accommodation

Prolonged travel with driving several hours per day

Rotating and weekend shifts

Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance

Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Beyond the technical and mechanical aptitude, you are:

A Local candidate

Have High School Diploma or GED (Associate Degree or higher preferred)

Authorized to work in the U.S.

Have a valid driver’s license and driving record that satisfies NCR fleet requirements

Sound like the opportunity you are looking for. Take an opportunity to apply and hear more.