Software Engineer II – Rochester Institute of Technology

Job Information

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    No. of Openings 1 opening
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    Job Experience : 2-5 years

Job Description


Finance & Administration

ITS Application Development

Detailed Job Description

RIT is looking for a Web Software Engineer II to join the Information Technology Services (ITS) team where we are always on to something amazing!

As part of the ITS Enterprise Web Applications team, this position is primarily responsible for design, development and support of the RIT web presence, including web hosting, mobile and web services.

Job responsibilities include:

Analyzing, designing, developing, testing, and maintaining a broad range of software based specific user needs.

Collaborates with business partners / end users to design and build scalable, secure, fit for purpose solutions, product customizations and product integrations

Performs coding, debugging, unit testing and modification of product software including troubleshooting throughout the application development process

Participates in the improvement of team skills, software techniques, system reliability and overall quality; ensures that services are supported, monitored and maintained throughout their full life cycle

Creates and maintains documentation for supported services; troubleshoots performance issues and partner with other teams and vendors to implement improvements; understands the core functionality capabilities of assigned third party applications and assists business partners in leveraging the technology to meet the needs of the university

Participates in the evaluation and selection process for new services.

Participates in the evaluation and selection process for enterprise applications. This includes development of technical requirements and application assessments.

Responsible for the administration, technical deployment, support and maintenance of selected third-party enterprise applications.

Plans and schedules application maintenance, upgrades, and all other associated service overhead for selected third-party enterprise applications.

Responsible for the completion of service requests and the resolution of incidents associated with selected third-party enterprise applications as assigned.

Implements and administers application security that meets RIT security standards for assigned application.

24×7 service support, including on-call rotation responsibilities. Participates in ITIL practices of incident, problem management, service request, and change management as highest escalation point for software programs/services

Participate/lead in agile scrum ceremonies with team members

Level Scope

This position is for a fully competent and productive contributor who applies acquired job skills and experience to complete substantive assignments/projects/tasks.

Problems and issues faced are of moderate scope and complexity and are varied, vague, and may require understanding of a broader set of issues. Requires experienced/practical knowledge and skills and works toward development and obtainment of expertise in at least one technology, product, program, or process area.

Works independently under limited supervision with ability to self-direct work and work may span other work areas and departments. May lead projects and be responsible for providing guidance, coaching and training to other employees within job area.

Live our values, embrace diverse perspectives, and nurture the RIT community to remain a great place to work for all.

Typical responsibilities are intended to represent the type of tasks required and should not be construed as a comprehensive list of the specific duties and responsibilities of any particular position. Supervisors retain discretion to assign or modify work tasks as needed based on specific job requirements.

Department/College Description

Information and Technology Services (ITS) is committed to serving the university’s information technology needs. We provide development, maintenance, and support for centralized administrative applications, technology infrastructure, and client computing, as well as support and advice for a wide variety of other information technology needs.

Minimum Qualifications


Bachelors degree in related information technology field or equivalent experience.

2 to 4 years of related experience.


Experience with agile software frameworks(scrum/kanban) in team-based development

Programming experience with PHP, HTML5, W3C standards, JavaScript required

Knowledge of or experience with Drupal or other enterprise content management required

Excellent analytical, problem solving, and troubleshooting skills

Practical experience with the configuration, implementation, and maintenance of web-based applications

Excellent communication skills (written and oral) and consulting skills with the ability to collaborate directly with business partners, technical staff and end users.

Ability to analyze complex business and technical challenges, and to evaluate the impact of potential solutions from both perspectives.

A strong customer focus and an ability to work directly with end users to translate business requirements into effective solutions.

The self-initiative to be given general guidance on an objective, and to achieve that objective with minimal managerial guidance.

Possess excellent interpersonal skills.

Ability to quickly learn new technical, functional and business concepts related to RIT applications and tools without formal training.

Experience integrating systems across technological and functional boundaries.

Professional Area:

Employment Category: Fulltime

Staff Job Function: Wage Band: 121A

How to Apply

The direct link to this posting can be found here:

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the “Great Colleges to Work For.” RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit and

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at:

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov


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