Overview:
New York Institute of Technology’s six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and
digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.
The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.
For more information, visit nyit.edu.
New York Tech is seeking a Senior Systems Specialist for the Office of Enrollment Management. The position, reporting to the Director of Systems Integration is a key member of the enrollment systems, operations, and data team. They work closely with the enrollment operations and admissions staff to provide technical leadership, training, and support for CRM(Slate) and SIS (PeopleSoft) systems.
This is a hybrid position that offers a flexible schedule of remote and on-campus work at either of our New York campus locations.
Responsibilities:
Participate in defining, scoping, and building departmental and cross-departmental business processes to fully utilize the CRM functionality. Works with and supports other departments on campus to ensure that their systems and data needs are met.
Provide support for end users, troubleshooting technical issues and providing solutions. Work collaboratively with the enrollment management team as well as across college areas to support enrollment initiatives.
Assist with enrollment systems updates, maintenance, and testing, including quality control reporting and data integrity analysis.
Assist in building the functionality and expanding the capabilities of the CRM (Slate).
Collaborate with business units and IT to resolve system and/or data issues. Develop system documentation related to upgrades, enhancements, changes, projects, and assist with the creation and delivery of end user documentation and training as newly implemented features and processes are deployed.
Responsible for managing daily systems operations (duplicate resolution, outside source and test loads, letter generation and others as assigned).
Responsible for training admissions department, faculty admissions reviewers, and other campus departments who create student records.
Take part in enrollment services events as needed. Occasional night/weekend work required.
Qualifications:
Bachelors’ degree required.
Must be adaptable and flexible, and able to prioritize and respond effectively to multiple demands.
Must be skilled in problem solving and analytical and creative thinking.
Proven attention to detail and able to work independently.
Must have demonstrated interest in learning new skills as new challenges arise.
Excellent organization and prioritization, project management, customer service, oral/written communication and interpersonal skills.
Ability to interact with diverse individuals and groups at all organizational levels, both inside and outside of the university.
Strong commitment to teamwork and student-centered customer service.
Preference is given to candidates who have experience in Higher Education and working with Slate. The strongest candidates will have technical and functional knowledge of Slate, including administration and configuration experience. They should have knowledge of data management concepts including relational databases, data security, data governance, and system maintenance.
New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions.
New York Institute of Technology is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
The health and safety of our community is the highest priority. As such, New York Institute of Technology is requiring all newly hired employees to be fully vaccinated with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical or religious reasons will be reviewed and considered in accordance with applicable law.
Other Information:
In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer.
Minimum Salary: USD $65,000.00/Yr. Maximum Salary: USD $75,000.00/Yr.
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