Overview
Job Summary: Prepares medication therapy management (MTM) cases for completion of the case at store level. Documents and bills completed MTM cases. Completes technician driven MTM targeted intervention. Reaches out to pending queue med sync patients and follows through to enrollment within the EZSync program. Reaches out non-adherent patients in pay for performance plans to offer and complete enrollment in EZSync
Responsibilities
Job Duties:
• Enroll patients in the MedSMART Excellus program. Targeting non-adherent patients in pay for performance insurance plans.
• Contact patients to offer EZSync
• Provide assessment using the DRAW Tool
• Enroll patients in EZSync and HeartSMART
• Communicate outcomes with the patient’s home store
• Enroll patients in the EZSync program following the EZSync SOP
• Triage pending queue patients from assigned stores
• Develop and document the med sync plan for each patient
• Contact the patient to elicit interest in the program
• Follow procedures to begin the enrollment process including assisting the stores and patients in obtaining necessary refills from prescribers
• Coordinate enrollment with the patient’s home store
• Centrally prepare Stars, TIPs and CMRs for patients assigned to stores in the MTM platform software programs. Complete technician driven targeted interventions in Outcomes.
• Reconcile the allergy and medication list from the MTM software with the prescription history in ERx
• Transcribe the TIPs or alerts from the MTM software to the CMR Worksheet
• Submit the CMR Worksheet to the Manager of Pharmacy Services for review
• Provide CMR worksheets to pharmacy teams for cases completion
• Communicate with pharmacy staff to ensure completion of prepped cases
• Complete tech driven TIPs in the OutcomesMTM platform.Perform other duties as assigned
• Schedule off site flu clinics.
• Coordinate execution of the contract.
• Work with store teams and Regional Pharmacy Managers to select clinic dates.
• Coordinate marketing materials for each event.
• Track scheduled and completed clinics using the Flu Clinic Tracker.
• Participate in additional pharmacy service related projects as needed.
• Maintain confidentiality regarding all patient information
• Must keep current with all State and Federal requirements as related to conditions of employment
• Responsible for completing all mandatory and regulatory training programs
Qualifications
Experience Preferred:
• Previous experience in store pharmacy operations
Educational Requirements:
• Minimum: High School Diploma or GED
Special Conditions of Employment:
• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position
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