Courtroom Technology Specialist/IT Technician – U.S. Bankruptcy Court

Job Description

Job Summary:

The Courtroom Technology Specialist/IT Technician is responsible for research,recommendations, maintenance, technical support and training on three categories of equipment, software, and systems: Audio/video systems and services, including courtroom sound, streaming audio and video, video/electronic evidence presentation equipment, projectors, and video conferencing equipment, Smart Phones and Tablets including hardware and software, wires and wireless synchronization, data management and conversion; and, mobile ccomputing (laptops) and support for users performing remote access. Incumbent reports to the Systems Supervisor.

Representative Duties:

Oversee the day-to-day operation of applicable technology used in the court (courtroom technology/audio/visual systems) to ensure reliable and effective operation. Perform requisite programming to systems to accommodate local needs.

Troubleshoot devices at the hardware level, such as serial or hardware device level interfaces. This may include controlled distribution systems and wireless systems. Configure devices and systems for proper operation using available software and hardware and via remote support from vendors.

Develop, recommend, and implement standard policies and procedures pertaining to the introduction and utilization of new mobile technology and equipment for courtroom technology environments. Assist in the development and implementation of short and long range technological improvements, ensuring minimal disruption to courtroom activities.

Develop and instruct on procedures for coordinating video and teleconferences for the court. Procedures may involve tasks such as scheduling, basic troubleshooting, setting up equipment, initiating calls, and monitoring equipment during conferences.

Advise the court in areas of technology support, requirements, and capabilities including anticipation of future requirements and resolution of potential problems prior to implementation.

Monitor latest technology and recommend, develop, and install system upgrades or features which satisfy local court needs. Make adaptations to national systems. Plan and acquire specific systems to meet specialized local needs. Develop software to meet
local needs. Test and evaluate new technology prior to application in court environments.

Serve as instructor for non-technical staff on technology techniques, applications, and utilization. Develop procedural guidelines and training documentation, as needed for end users.

Provide technical support and assist in the maintenance of computer systems, mobile
devices, including software and hardware additions, moves, and changes. Maintain version
applicability and local functionality of user applications, such as: Adobe, MS
Windows, MS Office, MS Outlook, and IBM Notes.

Monitor new developments in computer hardware, software, and data communications
capabilities and advises court managers and other technical experts within the court
system of available options and their potential applications to court needs.

Assists in the maintenance of an inventory of hardware and software, ensuring only
licensed copies of software are in use and that all production equipment is in good
working order.

Develop and maintain local court technical and user documentation for all assigned systems. Develop, document, follow and maintain standard operating procedures.

Maintain, install, and update personal computer workstations, including new product
evaluation and software compatibility analysis.

Coordinates video and teleconferences for the court. This may involve scheduling,
troubleshooting, setting up equipment, initiating calls and staying on hand to monitor
equipment.

Responsible for installation, configuration, maintenance, support and inventory of all courtroom technology systems, hardware and equipment.

Perform other duties as assigned.

General Experience
Progressively responsible experience that provides evidence that the applicant has (1) a
good understanding of the methods and administrative machinery for accomplishing the
work of an organization; (2) the ability to analyze problems and assess the practical implications
of alternate solutions; (3) the ability to communicate with others, orally and in
writing; and (4) the capacity to employ the knowledge, skills and abilities in the resolution
of problems.

Specialized Experience
Progressively responsible experience that is in, or closely related to, the work of the position
that has provided the particular knowledge, skills and abilities to successfully perform
the duties of the position.

Education
Completion of a Bachelor’s degree in Computer Science, Mathematics, or other field
closely related to the subject matter of the position.

Court Preferred Skills
The candidate should be a self-starter, motivated, organized and detail oriented. Excellent
written and verbal communication skills with the ability to translate highly technical
terms into easily understood terms for non-technical people is essential. The ability to
work independently and with a team is also essential.

Personnel Security Clearance
This position is classified as a sensitive position, therefore, the successful applicant will
be required to submit to a background clearance, which will include a criminal history
and fingerprint check.

Excepted Appointments
The United States Bankruptcy Court is part of the Judicial Branch of the U.S. Government.
All applicants must be U.S. citizens or permanently eligible to work in the United
States. The Federal Financial Management Reform Act requires direct deposit of federal
wages. All court employees are required to adhere to a Code of Conduct. Judiciary employees
serve under excepted appointments (not civil service) and are at will employees.

COVID-19 Policy:
The U.S. Bankruptcy Court for the Eastern District of New York currently has a COVID
-19 vaccination policy in effect. All new employees must be fully vaccinated for
COVID-19 and, prior to the starting with the Clerk’s Office, present proof of vaccination
or submit a request in writing for an exemption to this requirement on the basis of a
sincerely held religious belief or medical condition.

Benefits:
The United States Bankruptcy Court offers an excellent working environment. Court
employees are covered by the Court Personnel System and are entitled to benefits listed
on the United States Courts website, which include:

11 Paid Federal Holidays

13 Annual Leave Days (per year for the first three years)

20 Annual Leave Days (after three years)

26 Annual Leave Days (after fifteen years)

13 Sick Leave Days Federal Employees

Federal Employees Health Benefit Plan

Federal Employees Dental/Vision Plans

Thrift Savings Plan

Federal Employees Group Life Insurance

Federal Employees Retirement System

Fitness Center Membership (fee required)

Flexible Spending Accounts:

HealthCare Reimbursement Account
Dependent Care Reimbursement Account

Application Process

Qualified applicants should submit the following:

1. cover letter referencing Career Opportunity FY23-04 and specifying qualifications in
relation to the position, list of professional references (at least three);

2. a detailed résumé; and ,

3. an Application for Judicial Branch Federal Employment (AO-78).

Incomplete applications will not be considered.

Only applicants selected for an interview will be contacted. Phone calls will not be accepted. The Court reserves the right to modify, withdraw, or fill the Career Opportunity
at any time, any of which may occur without prior written or other notice.

Diversity is important to the Judiciary. It is an essential component of services that the Judiciary is charged with providing to maintain justice, equality, fairness, respect, and dignity
in society. To fulfill its duties, the Judiciary must include all members of society – not just
regardless, but also inclusive of race, gender, disability, and the many other variables that
make up the citizens of our nation. The Judiciary has a duty to promote a fair, just, and sustainable model of inclusive democracy and social justice that surpasses any governmental
entity in the history of this nation or of any other nation.

The U.S. Bankruptcy Court is an Equal Opportunity Employer